As you talk, you should see the bar light up like seen in this picture. With that setting open, notice the volume area under Microphone.Then, go to Tools > Audio & Video Settings. If you're using Skype on a computer, open Skype and tap the Alt key so that you can see the main menu. If there's a playback error in Skype specifically (and not on YouTube, etc.) and you can't hear the other person you're Skyping with, or they can't hear you, you need to check that Skype has access to your speakers and microphone. Just open any video there to see if you can hear it. If you can't hear the other caller(s) when in Skype, double-check that other sources of audio, like a YouTube video, works as you'd expect. Of 07 Check Skype's Audio Settings and Permissions If you're having issues making HD video calls with Skype, there are a number of other factors that go into troubleshooting the reason. We'll start you out with the easiest and most likely solutions first. Regardless of the problem, there are really only a handful of worthwhile things to try, which we've outlined below.Įven if you've already followed some of these steps, do them again in the order you see them here. Skype was installed with Office and must require Office activation. Next: Emails going to straight to deleted items after removal of email acct block. Lync (Skype for Business) crashes on startup. Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface. But dont know if it has anyting to do with that. This started after I cloned my HDD to a SSD.

My Skype for Business Mac Client Version: 16.15.166 (16.15.166) is also crashing. Still, another reason could be that your external speakers or microphone are no longer working and you need to get new hardware. Or maybe you can't log in to Skype because you've forgotten your password. Maybe there's a microphone problem or an issue with your audio settings, and you can't hear the other person or they can't hear you. If you can't make Skype work, there are a number of troubleshooting steps you can follow to see what the problem is and to get things up and running again.

Skype for business mac keeps freezing